Top 10 Customer Loyalty Program Software in 2021

Taylor Smith
6 min readMay 11, 2021

--

Customer Loyalty Program Software
Top 10 Customer Loyalty Program Software in 2021

Businesses are always on the hunt for new strategies to achieve their dream goals faster. Integrating with powerful customer loyalty program software is not only a new strategy to market your business but a cost-effective way to encourage repeat sales.

Did you know that if the customer retention rate increases by 5% then you can witness an increase in profits by 95%? A dedicated customer loyalty program is a great way to hold onto all those important customers.

What is a customer loyalty program and Why you should integrate them into your business strategy?

A customer loyalty program is a robust strategy to retain and foster a long-term relationship with customers. It is a significant impact on the customer buying approach as it will convince them to choose your business over others.

Many entrepreneurs think that customer loyalty is intended to benefit the customers; however, its ultimate goal is to get uncertain customers and turn them loyal to your brand.

To accomplish such goals, you need a reliable customer loyalty software solution provider who can develop scalable and competitive customer loyalty programs customised as per your business.

Here’s the list of Top 10 Customer Loyalty Program Software

1. Novus Loyalty

Novus Loyalty: Best Customer Loyalty Program Software in 2021

Novus Loyalty is built by Clavax Technologies that maximises your customer acquisition efforts. It is a feature-rich platform that comes with a personalised loyalty app to engage wider audiences. Using the platform, you can do multiple tasks, including customer management, shoot marketing campaigns, build digital wallets, and run referral programs. It is end-to-end software that allows you to make better decisions.

Check out their loyalty program pricing plan to know which plan suits the best for your business model.

2. Loyalty+

Customer Loyalty Program Software

Loyalty by Capillary Technologies is a cloud-based reward program that allows administration and redemption of loyalty rewards. The software also consists of a customised dashboard that helps users track loyalty sales, preferences, points accumulated, points redeemed, and browsing history. Moreover, it also supports multiple programs, like points, vouchers, and reward schemes.

3. Guusto

Guusto is a simple and scalable program that allows you to schedule and send 1–1000 gifts at once. It is a simple recognition and reward program for modern-day users. Whether you want software for employee recognition or incentive your customers, the software does it all for you. Using the potential of the software, you can build a large community, engage your people with peer-to-peer nominations, and share information via social feeds.

4. Jumper.ai

A point-based loyalty program that comes with an all-in-one dashboard to seamlessly handle various aspects of sales processes. Using the software, you can set up a Chat-bot that allows you to cater to your audience in a better and more engaging way. The customer loyalty software allows you to discover meaningful insights about the customers’ shopping behaviours. Moreover, it is a personalised solution that engages the target audience and allows you to shape future campaigns.

5. Open Loyalty

Open Loyalty is a dedicated customer loyalty program that offers a smooth loyalty experience across all digital touch points. It provides a multitude of ready-to-use features and an open architecture, thus, you can get a customised loyalty solution quickly.

Thanks to the technology stack, Open Loyalty can handle massive scale loyalty programs along with high-frequency loyalty interactions. Many top brands, including Aldo and Scan Trust, are using software to reach their dream goals. It allows you to get information from multiple sources of every customer under a single view using a unique identifier.

6. Smile.IO

Smile.IO is a comprehensive loyalty software that allows you build intuitive yet user-friendly customer loyalty program that efficiently turn your one-time customers into lifelong ones. The developers of Smile.IO know the significance of customer retention thus all its features revolve around the same concept to give extraordinary loyalty program experience. Whether you are a start-up or SME, get your customers join, engage and share in your brand community with effective loyalty program.

7. Kangaroo Rewards

It is an easy-to-go loyalty platform that allows you to manage your loyal customers and retain them with full effectiveness. From acquiring customers to sending them targeted messages, Kangaroo Rewards does it all for you. It allows your customers to participate in different rewarding journeys via points and referrals. For its pricing, you can visit the website.

8. Loyalty Loin

Loyalty Loin is a top-notch program that enables you to build a data-driven customer loyalty program that is as unique as your brand. It helps your customers to collect points on achieving different milestones. Also, using the software, you can keep your customers informed about their accumulated points after completing each transaction so that they can redeem and enjoy enormous benefits.

9. Epsilon

Epsilon is one of the most advanced and scalable cloud-based loyalty platforms that allow you to deliver rewards to your customers in real-time. Epsilon People Cloud loyalty is designed to appreciate your customers, engage them at every step and offer powerful experiences for what they deserve. With the software, you will achieve life-long fans, data-driven experiences, and high-tech performance that you can trust.

10. Marsello

Taking loyalty programs to the next level, Marsello offers online + offline integration that engages target audiences in a personalised manner. It motivates your customers to redeem earned points via shopping or sharing. It also offers exclusive rewards for the customers who fall in the VIP category.

Final Verdict

The above-mentioned are the top customer loyalty programs that you can integrate into your business model as per your needs. Regardless of which loyalty program you choose, make sure that your customers feel satisfied. Besides influencing their shopping decisions, an effective loyalty program is key to earn millions of hearts in the shortest time.

--

--

Taylor Smith

I’m a website copywriter and a content strategist. I do a lot of research to create technology-rich content for my users. With years of experience in writing,